My daughter checked her bags at the front counter for a United flight to Quito via Houston. Was told at the gate that the flight was overbooked and that she was involuntarily bumped. She was there well ahead of time. The next flight out (to Quito) that they were able to scrounge was on 1/1/16, rather than her scheduled 12/29/15. As compensation for this complete foul-up, they offered her $200, with some sort of claim that they were treating her first leg to Texas as her destination for the day. What should she do?
I have one round-trip flight booked with Spirit (I know, I know) airlines to fly to Florida next week to visit my girlfriend's family. It is unlikely the trip will actually happen. Is there any way I can get the money back for my ticket? I did not get the travel insurance that they try to sell you. I purchased the ticket months ago. Any solutions appreciated. [more inside]
To use a credit, I'd like to set a price alert for multiple routes from a specific airport but ONLY for one airline - Korean air. How do I go about doing that?
This specifically refers to flying WOW out of BWI, but I'd also like to hear from you if you've flown WOW anywhere else: At what point, and how often, do they weigh your bags? [more inside]
I don't travel enough to really have the hang of the airline miles thing. I'm planning a trip from Chicago to NYC in September with my adult daughter and would like to use what miles I have before they expire. [more inside]
Friday we're scheduled to fly from Seattle to San Jose, Costa Rica on tickets bought in January on American Airlines. On the way there we have a connecting flight in Dallas, and on the return Miami. Today I received an email confirming our flights and when I looked at the departure times, they had been moved later so that our connecting flights leave before we arrive in Dallas and the same thing on the return to Miami. There was no notification that the itinerary was impossible What do we do? [more inside]
Why won't American Airlines investigate loss claims/theft from baggage? [more inside]
How do airlines pick, buy, and/or license inflight entertainment? [more inside]
Another breaking up question, not from a relationship but from brands. Help me decide when to switch from a couple of consumer products, when the alternatives may not be any better than the one I currently use. [more inside]
What is the best way to give a gift card to help pay for plane tickets for domestic US travel? It can't tie the recipient down to a particular airline and it must be a gift card, so please don't tell me to give cash. That would obviously be best.
It is reasonable to assume that, while sitting on an aisle seat on a flight, if I have a body part in the aisle, it is "fair game" for attendants pushing the beverage cart to hit it? [more inside]
I have some cheapie laser pointers I need to carry with me for an art installation. Will they be allowed in carry on per TSA? [more inside]
The Googles is giving me conflicting information: where is the quietest spot on a Southwest Airlines airplane? They fly Boeing 737s (-300/-500/-700/-800, if that means anything to anyone?). Is it going to be in front of, over, or behind the wings+engine? Are there differences between wind noise and engine noise? Thanks in advance.
I have an upcoming trip to and from Chapel Hill, NC. While there, we will be traveling to the Washington DC area. My return flight leaves RDU, near Chapel Hill and routes through IAD, Dulles, at DC. Skipping the flight from RDU would save about four hours of driving back to North Carolina and realistically provide another full day in the DC area. Can I do this? If so, what are the restrictions and gotchas? Can I roll the RDU-IAD flight revenue over into a seat upgrade? Personal experiences with trying to do this welcome. Direct experience from airline and travel pros also welcome. Speculative answers less welcome. Thanks very much! [more inside]
Planning Ahead Filter: My travel buddy already has a ticket on Airline A (ATL-LHR round trip) for our planned trip together in November. (Miles & awards redeemed so she is set). We're deciding what to do about my ticket. [more inside]
My dad was diagnosed with cancer in February. He lives in a different state. On a recent visit to see him, he suggested that my husband and I buy refundable airline tickets in case my dad's condition gets unexpectedly worse and I need to travel to see him on short notice. He thinks that this might be cheaper for me than having to buy tickets on very short notice. My impression is that nonrefundable tickets are fairly expensive, and I'm not sure if I can buy one that's open-ended enough for that purpose (my dad's prognosis is 1-3 years). I'm wondering if I should just wait and either 1) look for last-minute travel on Hotwire/Expedia/whatever or 2) accept being gouged for last-minute airline tickets. I'd appreciate any advice on what the best option is here, especially if there are some that I'm not thinking of right now.
Flight out of Philadelphia tomorrow evening. Looks like it will be canceled. Help me get my boyfriend out of the city and not waste a visit we both really, really need and have been planning for months. [more inside]
Delta sent me an email an hour ago informing me that my 2am flight from lima to Atlanta is now a 11am flight tomorrow. Questions about what I can ask as compensation. [more inside]
So, a general question based on an anecdote. Yesterday we were supposed to fly from Tampa to Chicago Midway. Because Midway was crazy, we left really late and eventually got diverted to Memphis. A few hours later, our flight was cancelled due to a (fixable, but not at midnight) mechanical problem, and now Southwest has to figure out how to get 143 people to Chicago. So...why not just put them on that same airplane tomorrow when it's fixed? [more inside]
I lubs lubs lubs almonds. I'm looking for a brand or line of almonds which best approximate in-flight almonds (if in-flight almonds still exist). Smoky, salted, but with that extra bit of zip somehow, without being all gunky. [more inside]
After not travelling much for most of my life, I've been on a quite a few flights in the past year, and plan on flying more in the future, domestic and international. I've just been using Orbitz, etc, to book flights, but are there better ways to do it if you're flying often? Should I focus on one carrier? How do frequent flyer miles work and how can I best take advantage of them? Is there a good resource for figuring all this stuff out? [more inside]
Due to a new job, my wife and my family will be making regular trips from Boston to northern Michigan. The closest airport to her new job is Traverse City (TVC). It looks like there are three major airlines that do this route, and usually with a stop either in Detroit or Chicago (Delta, United, American Airlines). [more inside]
Why do all (or at least, the vast majority) of flights between Sydney and the U.S. this July/August have layovers in China or Korea? How can I best go about finding a budget ticket that takes a more direct route? [more inside]
We are going to Prague/Budapest in mid-to-late March. When should we buy tickets? (Now? Is it now?) And what's your favorite secret special travel site or best airline recommendation? [more inside]
How exactly does American Airlines assign its boarding groups 2-4? Is it just totally random? [more inside]
Last minute trip: do airlines offer last-minute "leaves today" flights at rock-bottom rates to fill empty seats? [more inside]
I'm trying to find an old radio short called "White Trash Airlines" that I heard online in the early 90's. It was a parody of a United commercial and had the "Fly the friendly skies" tagline in it but I don't know where it came from or who made it. It was, however, very funny if you like hillbilly jokes. YMMV. [more inside]
Are big-time charges now routine when redeeming frequent flyer miles for overseas flights? [more inside]
How can I learn what caused an apparent aborted landing and go-around at DFW airport today? [more inside]
How to reach United Airlines, re: jewelry lost on plane, they said they found it but email returned as undeliverable. Details to follow [more inside]
For those familiar with the Bangkok airport: On Wednesday morning, my flight from Koh Samui will land at 7:05 a.m. , and my flight from Bangkok to Taipei will take off at 8:25a.m. I'll have carry-on luggage only, and a Canadian passport. Will I have time to get from domestic arrivals to international departures in time to check in, get thru security and get on my Taipei flight? (They are two separate tickets.) Alternatively, will it be relatively easy to get on the later flight to Taipei if I miss the first? Its on China Airlines, I have no familiarity with their policies. [more inside]
How much time do commercial pilots actually spend flying planes by hand these days? [more inside]
How do I find contact information - names, phones, faxes, emails - for airline personnel at specific airports? [more inside]
Are there more arriving or departing flights in the United States? Bonus: previous years, other countries, domestic vs. international, etc.
I'm planning to do a decent amount of flying in the next year, including a 15-hour flight. I'm looking for some advice on how to make the trips as comfortable as possible, and how to mitigate jet lag as much as possible. Oh - I can't read in moving vehicles, and I tend to get fidgety on planes. Help! [more inside]
I am looking for a website that gives me all possible airlines departing from one airport in the world to another. Whether they are low cost, charter or standard carrier. I can put 'flights from and to' in Google and it will bring a list up (nice) or go to the Airport wikipedia page (again nice) but I know they miss some things. Is there such a site? [more inside]
What do I do with 15,000 American Airlines miles? I have 120,000 British Airways miles - and the two airlines are part of the same network - but I don't think you can transfer miles between the two. I don't want to waste the 15,000 miles when they expire next year, but I don't see how I can use them. I am not interested in using credit cards or travel to build the account up to the magic 25k mark. Any ideas what I can do with the miles?
I am a grad student in the early years of my PhD program. I am just starting to travel for conferences this year, and I anticipate no fewer than 4-5 trips a year in the future, and even more once I hit the job market. I want to start accruing rewards points/frequent flyer miles, whatever. What credit card or rewards program do I want? [more inside]
We're supposed to fly from JFK to MCO on Sunday evening. Except now there is a hurricane. What's our best course of action? [more inside]
Did US airfares just skyrocket in the past couple of days for some reason? Details follow... [more inside]
Gol Linhas Aéreas, a Brazilian airline, cheated me out of about $620. Full story inside. Please help me get my money back. [more inside]
How do I fight this absurd airline service charge? [more inside]
I am thrilled we are moving back to Brazil, but this time I am taking my beloved dog. I am looking for experiences about moving internationally with a pet. [more inside]
Help me get interested in and keep up-to-date on aviation! [more inside]
We booked a return international trip from city A to city C on Expedia (.au site). A subsequent email informed us it was ticketed as two separate tickets (due to incompatible airlines): city A -> city B, city B -> city C. Later, the B->C airline "changed" its flights by many hours, making the itinerary impossible to complete (by creating impossible connections). Expedia offers to arrange a refund only of the B->C connection. What can we do? [more inside]
What are the numbers that the TSA agents hand write on boarding passes during the ID check at the airport? [more inside]
Need 1100 miles on American Airlines to reach Gold. What is the most efficient way to do this? [more inside]
I want to take the cheapest possible international flights, and I don't care where I'm going. Where best to find tickets for whatever routes happen to be the least expensive at the moment? [more inside]
Which airline flying to Heathrow London has the best extra baggage and heavy baggage prices? [more inside]
I have a specific question regarding airline frequent flier miles. When an airline changes alliances (ex: from SkyTeam to Star Alliance), how do they manage your miles? Is there such thing as a one time one shot transfer? [more inside]