I'm starting to think that its just me.....

August 15, 2008 4:39 AM

Gmail: I've been getting the Gmail 502 Error that they said was resolved on Monday for almost a solid 24 hours now (24 hours without Gmail - argh!). Since there's nothing posted about it in Announcements and Alerts, I'm starting to wonder if the Gmail folks are unaware there is a problem. How do I contact Gmail about this given, that, you know, my only email is currently not working. Is there a "trouble report form" or some such thing somewhere that I'm not finding?
posted by anastasiav to technology (5 comments total)

If you click signout there's a link right under the login button that says "I cannot access my account" which has a help form.
posted by Kellydamnit at 5:47 AM on August 15, 2008

As the problem seems to have been solved for most of us, try deleting your gmail/google cookie, after logging out of your gmail account, and then get out of your browser, get back in and try again.
posted by TheRaven at 5:52 AM on August 15, 2008

Try to access Gmail from a different browser: if you can get in, then it's almost certainly a browser cache/cookie issue, which has happened to me in the past.
posted by macdara at 6:04 AM on August 15, 2008

Kelly, that's exactly what I was looking for - thanks!

TheRaven, Macdara: I've tried from both work and home, using three different computers and three different browsers. No luck - same error everywhere. Interestingly, we just tested a friend's gmail account on this same computer, and it works fine. So I think its just the server that my account is hosted on.

Or gmail hates me. :-)

Thanks for the help!
posted by anastasiav at 6:06 AM on August 15, 2008

For future reference (and AskMe posterity) the group Gmail Down is often helpful for these things. Of course, it is a google group, so if all of Googlandia is down, it won't work...but I've never seen that happen, and it would probably be a sign of the coming apolocypse.
posted by lunasol at 12:18 PM on August 15, 2008