Is Outlook the Best Option?
August 7, 2008 11:13 AM Subscribe
What email program should my older mother use on her new Windows machine?
posted by Bunglegirl to Computers & Internet (30 answers total) 2 users marked this as a favorite
My 65 year-old mother's computer died and her new one arrived a few minutes ago. It's running Windows XP Pro, I believe. She uses it to look at her money on Quicken, play casino video games off of CDs and check email.
She was using some very old version of Outlook before. It always had problems that she had trouble with like non-clickable links and not loading images or opening images. It's interface was cluttered with all kinds of functions she doesn't need. Her email consists of maybe 10 messages a day, mostly forwards from her friends which often include images. She doesn't use a RSS reader, calendars or any Office programs. She's gotten pretty good on the computer for someone who only started a few years ago (she's not hunting and pecking anymore) but I think a simpler interface will help her.
I'm a Mac person and, although I am often forced to help her on Windows, I don't really know what I'm doing. What email program should I tell her to use? I am in charge of setting it up so whatever I tell her is "email" she will use. I simply switched her default browser to Firefox and she didn't care. I'm thinking of Thunderbird (she doesn't like webmail or web applications) but have no experience with it. What email program should I install for her or will whatever comes with it be fine and un-complicated?
Bonus question: She insists on having Norton and Spysweeper on there. I tried to get her to use something else less bloated/horrible and she refused. Those programs crippled her last computer (but it was super old and pieced together by my dad). She just paid for new subscriptions so are there any steps to make it work well but not kill this new machine? I've read a lot about it but could stand to do some more research for specific steps.