Ticket system that runs off emails
July 3, 2008 1:57 PM Subscribe
Is there a good ticket/support/bug management system that builds a queue out of incoming emails?
posted by c:\awesome to computers & internet (16 answers total) 14 users marked this as a favorite
e.g. user sends an email to firstname.lastname@example.org; the management system receives the email, adds the body to a queue where I can assign it, add updates, mark as done, and do all the other normal ticket system things with.