There is, in fact, a need to feel down.
May 8, 2008 8:21 PM Subscribe
The YMCA is charging me for the next month even though I've already canceled my membership and turned in my card. Am I out of line in thinking this is out of line?
posted by granted to Grab Bag (28 answers total)
I stopped by the YMCA today to cancel my membership, as I will be moving out of the area soon. The woman took my membership card and lock and handed me a form to fill out - standard protocol for membership cancellations the world over. However! To my dismay, the bottom of the form stated that "This serves as a 30-day notice of cancellation. This means that if your next payment date is within 30 days of completing this form, the YMCA reserves the right to charge the credit card on file with your account on this date."
I asked the woman at the front desk if this could possibly be real. She confirmed that indeed it was. I asked if there was any way to contest this charge, since I will obviously no longer be using the facilities, having just turned in my membership card. She gave me a look of feigned sympathy and said no, sorry, your next payment date is on the 14th, so it's already been processed - they just haven't taken the money out yet. (I have no idea what that means - apparently the paleolithic YMCA accounting department lacks the technology to issue credit card refunds?) Like a wuss, I just said, "Okay. Thanks," and stomped out wearing my fiercest passive-aggressive glare.
As the cancellation form kindly reminded me, they have the trump card, because this "30-day notice" business was apparently on the authorization agreement I signed when I joined. I, however, find this ridiculous. Was I was supposed to staple a reminder to my brain that when-random-ever I decided to cancel my membership, I'd have to do it 30 days prior to when I actually wanted my membership cancelled? Was I supposed to remember to review my contract at least thirty days before I wanted my membership cancelled so as to remind myself that I needed to review my contract thirty days before I wanted my membership cancelled so as to remind myself that I needed to cancel thirty days in advance? Is this insane, or is this standard? It's not like I'm renting from them and they need time to find a replacement. Even Comcast doesn't pull this shit, and Comcast has tried to fuck me in ways even Rick Santorum could not conceive of.
I joined the YMCA even though it was twice as expensive as 24-Hour Fitness down the block, because, I mean, it's the YMCA. It exists in service to the community. And now I feel betrayed because not only are they going to charge me for something we both know I'm not using, but they're all like "La la la, we're the YMCA, and if you criticize us you're a dick who doesn't want underprivileged children to have summer camp." But I'm essentially being forced to donate $75 to the YMCA, except it's not even tax deductible. I really and truly cannot afford this. Is there any way to stop them, or am I fucked really and truly? Am I wrong in thinking this is bullshit?