Is this a known PayPal scam?
May 7, 2008 7:59 AM Subscribe
Is this a scam, or am I being paranoid?
posted by pullayup to Work & Money (13 answers total)
Okay, so, I bought a camera lens on eBay, and PayPal'ed the seller their money. The lens arrived yesterday, and there's a small crack in the casing, suggesting that it was dropped or whacked; the packing job was impeccable, so it looks to me like the lens was damaged before it was shipped. The crack wasn't in the description or photo, so I sent the seller a message (via eBay) detailing the damage and requesting to return the lens. I offered to cover the return postage.
Within twenty minutes, the seller sent me an email indicating that they would be happy to take a return, and that they would cover the return shipping and kick in another hundred clams for my trouble. This is ridiculous--I understand wanting to make a bad transaction right, but $100 is fully one quarter of the value of the lens!
Is this an eBay/PayPal variant of the chargeback scam, and, if so, has this happened before? All of my searches turn up plenty of information about phishing, but nothing that sounds like this. I mean, the internet never forgets, right?
Should I insist that my money be refunded in a specific way? If they PayPal me the money, am I in the clear, or do they need to specifically issue a refund for the original transaction (precluding, I assume, their offer of shipping and an extra $100)?
Are these folks just being nice, and I'm too cynical to see it? The seller looks legit--they have perfect feedback, and an accessible record of selling photo equipment on par with what I bought.