Ipaq troubles...

April 10, 2008 1:17 AM

Help! I am a dolt. Why won't my smart-phone (Ipaq HW6915) sync with Windows Mobile Device Center?

I haven't synced this device on this computer before and when I put it in the cradle, I hear the thuh-thump sound of the external device being recognized, but Windows Mobile Device Center doesn't see it there. Even under MY COMPUTER I can't see it listed. What's happening?

I'm using VISTA, btw.

I really appreciate it guys - probably something insanely obvious that I've overlooked and I've so far wasted an hour before it occurred to me that someone out there may know something...

posted by mateuslee to Technology (4 answers total)

Is your phone supposed to work with Windows Mobile Device Center or is there an IPaq specific software that you're supposed to use?

I'd recommend popping the CD that came with it into your computer and going from there.
posted by k8t at 3:00 AM on April 10, 2008

Response by poster: No, there's no driver. Yes, it's supposed to work with the Windows Mobile Device Center...
posted by mateuslee at 8:34 AM on April 10, 2008

Best answer: This page has Sync troubleshooting processes for your device.
posted by SlyBevel at 9:27 AM on April 10, 2008

Firewall issue? I had similar issues under XP with ZoneAlarm (the buh-duh! noise was there, it looked like it was trying to connect, but there was no indication anything was going on under the hood). I disabled the firewall and it worked like a champ.
posted by ostranenie at 2:36 PM on April 10, 2008