Thanks for your help! Now what?
April 6, 2008 1:21 PM Subscribe
Writing a thank you letter to a car dealership.
posted by zippity to Work & Money (5 answers total)
After recently having had an outstanding buying experience purchasing a new car, I wanted to thank the involved employees with a letter. I have a few extra questions/details about this:
- There are two specific people I dealt with that I'd like to write separate letters to - the employee who sold me the car (business card states his title as "Fleet Manager") and the employee who handled my financing (business card states his title as "Finance Manager").
- Is there a big boss I should also address a thank you letter to, to praise the employees I worked with? I don't know who exactly is the big boss, so should I just address it to the dealership itself or is there some specific title the boss would go by?
- I was referred to the dealership by some friends who were able to get me some nice discounts. Should I mention these people in my letters too?
- I do not mind writing multiple personalized letters so long as I have my bases covered and the people I worked with get some credit for their part as employees at the dealership.
Besides their professionalism, what other things should I thank them for in their letters? What kind of things does a car dealership owner (manager? Big Boss!) look for in thank you letters that would benefit the specific employees who helped me? Any other advice on thank you letters in general?