ccd on Minolta Dimage s414

July 16, 2004 4:31 PM

Why did the ccd on my Minolta Dimage s414 stop working earlier this month? I used it the night prior to its death. The next day I needed to take some pics but all I got was a black screen with horizontal static. I tried new batteries. Does the camera hate me? It is still under warranty but I can't find any contact info and I am wary of just mailing it off and hoping for the best.
posted by Grod to technology (8 comments total)

Oddly, the very same thing happened this morning with my Canon A70. The one I saved for several years to buy. Fuck.
posted by stavrosthewonderchicken at 6:11 PM on July 16, 2004

(Sorry, I know that's not an answer -- that's me asking for help too...)
posted by stavrosthewonderchicken at 6:12 PM on July 16, 2004

Yeah, the problem is, I bought mine on ebay. It was definately new and not greymarket, but the only reciept I have is a paypal one, I can't remember if I registered the camera, I don't have the original warranty but I did get a copy from the Minolta website, and the website is fucking useless. All I can get from it is an address in NJ, I'm not mailing this thing off to NJ with no assurance that I'll ever get it back. It isn't as great a camera as yours, Stav. but it is damn good and its all I could afford.
posted by Grod at 6:16 PM on July 16, 2004

A similar thing is happening with my A60. I can see what I'm shooting, but just barely. Everything is dark and noisy. Batteries are fine and I didn't drop it. Add me to the "what gives?" pile.
posted by amandaudoff at 6:35 PM on July 16, 2004

no, it's the ccd, not the lcd, I can take pictures of black with white static, and that's it. And the light meter isn't functioning either.
posted by Grod at 6:42 PM on July 16, 2004

Grod, give Minolta a call.

I had a problem with mine (it locked in macro mode) and didn't have a receipt. I bought it with cash from Ritz camera, lost the receipt and Ritz had a hardware failure at the same time. I was told that it wasn't necessary to have the receipt providing I had the original packaging -- they will email you the paperwork along with a customer service number.

I had mine back along with a new lens cap and a nice cleaning in about two weeks. BTW, I see what you mean about the site, what a worthless piece of crap. It wasn't as bad a year ago.
posted by cedar at 7:24 AM on July 17, 2004

Konica Minolta Photo Imaging U.S.A, Inc.
Camera Division
Primary Service Facility
725 Darlington Avenue
Mahwah, NJ 07430
201-574-4000

Give 'em a call, see what they say?
posted by headspace at 8:19 AM on July 17, 2004

Thanks ceder and headspace!!!
posted by Grod at 10:01 AM on July 17, 2004