Help with Comcast Cable and a LinkSys Router
July 9, 2004 9:20 AM Subscribe
I'm only able to get intermittent Internet access on my small home-network using Comcast Cable and a LinkSys Router. I've exausted all troubleshooting that I can come up with. Details follow.
posted by TurkishGolds to computers & internet (11 answers total)
Everything was working fine until a week ago the internet started only working for a few hours/day. I discovered that if I take the router out of the mix and just plug the cable modem directly into the computer then everything works fine. Thinking the router must be busted I went out and bought a new one, but I'm still having the exact same problem with a brand new router. I'm no expert on this stuff, so I've run out of troubleshooting options. I think that it's possible I have a virus or two on the computer, but I don't know what the best virus scan software is. So, I guess this is really a three-part question:
1) How do I try to make my internet work again?
2) Could this be a virus?
3) What's the best virus protection for two computers connected to Cable Modem through a Router? Should I buy software, or is there something good for free?
(oh, of course -- Windows XP and 2000 pro)