Is this system clean?
March 10, 2008 8:53 AM Subscribe
Exposed to spy ware. Is system now clean or are there further steps to be taken? If clean how to remove windows alert icon in tray and accompanying pop up?
posted by flummox to computers & internet (6 answers total) 2 users marked this as a favorite
Browser = Firefox
Here is the scenario. Click on link on web site, system loads and slows. AVG pops up informing of spyware infection. Windows pops up with alert icon in tray and message that computer is infected and will now download most up-to-date antispyware and to click on icon to protect computer from spyware, ( which does nothing). AVG pops windows informing that it is healing infections.
User continues using computer ignoring windows popups, Computer is turned off overnight.
Upon starting in AM windows icon still present and popping up with same message. AVG does it's thing and downloads normal updates then pops same window as night before a couple of few times, finishes scan too.
User checks for critical updates from MS non found.
User checks AVG scan results. Scan from night before, 3/9, shows four threats. Scan from this AM , 3/10, shows no threats
User checks AVG virus vault. Six items present in list, three from night before three from this morning. In the “S” column all are shown with a red crossed circle, “infected/suspect objects”. In the “T” column five are blue fields, “object's backup created in Virus Vault before healing”, with the exception of one with a red field, “object moved to Virus Vault” The five files with blue fields in the “T” column are named, “Trojan horse Downloader. Agent ACAC”. The one with the red field in column “T” is named, “Virus identified Java/Byte Verify”
What to do now if anything? How to get rid of the windows pop up and icon? Bonus question explain what happened, significance of the one file in vault being different and how much risk is/was involved here. Thank you.