Factory Testing of Dishwashers Leaves Water?
January 14, 2008 7:30 PM Subscribe
Is it normal to a brand new dishwasher (Kenmore), still in its box, to have water leak? Does Kenmore run some type of factory test that leaves water in the dishwasher before they send it out?
posted by kajj to Home & Garden (9 answers total) 1 user marked this as a favorite
We bought a dishwasher from Sears (Kenmore) a couple of days ago and I just brought it home myself. It fit into the back of our station wagon, but only when turned on its side. After unloading the dishwasher and getting it up some stairs to the kitchen, I noticed a small tear on one of the bottom corners from which there was a steady flow of water coming out.
I called and the lady said that that didn't sound normal. I loaded it back into the car and returned to Sears. Apparently the lady I spoke to was the only person unaware of the fact that it was normal. Multiple sales reps as well as the guys who do the loading/unloading told me it was due to testing at the factory before shipment. All the washers go through it and there's always some water left inside (two cups to be exact).
The problem is that nobody could show me this documented in any form. Is this something posted somewhere? Is there a Kenmore training manual here that states it? Is it in the actual appliance manual? No, no and no.
I did bring the dishwasher back home because I believe them, but am still a little bothered by it. Does anyone here know if what I was told is true? Does Kenmore perform factory testing that leaves water in the dishwashers before delivering them to Sears? If so, how do you know?