UPS delivery stolen from porch--what to do?
January 3, 2008 1:48 PM Subscribe
UPS delivery apparently stolen off my front porch. Ideas for next steps, from anyone else who's been through this?
posted by Kat Allison to Shopping (18 answers total) 3 users marked this as a favorite
The package contained some RAM I'd ordered from Amazon. The estimated delivery date was 1/8, but when I checked "Track Packages" this morning it showed that the package had been delivered to my address, front door, at 10:30 this morning. Though I was not in at that time, my roommate was, continuously for the entire morning, and he heard no knock or ring. (This is a single-story single-family home.)
I've put in a call to UPS, who say they will check with the driver and verify that delivery was actually made. If he/she does so verify, what are my options? Has anyone had any luck going back to seller (esp. Amazon in particular) in such situations, and getting them to replace the item? I could do a credit card dispute, I guess, but damn it, I was using a $30 gift certificate toward the purchase, so even if Visa took off the charge I'd still be out that money.
Also, is there any way to make UPS require a signature on deliveries?