did i just destroy my SLR lens?

December 29, 2007 10:03 AM

I just managed to screw up the lens on my Canon D400 and was hoping someone could give me some advice on how much it is likely to cost to fix? Basically, the focus seems to be slightly twisted and appears to come off it's 'thread'. I can turn the lens to focus but the action is stiff and jams rather than pulling the lens back towards the camera. Obviously, I am no expert, but is it likely that the lens can be fixed, or am I looking at throwing down money that I don't have on buying a new one? Thanks in advance!
posted by hairgelburrito to Technology (6 answers total)

It sounds like something that can be fixed, but I don't know the cost. Is it still under warranty/Is this something that would be covered (In other words, did you break it or did it do this on its own?) I have had only one experience sending a camera back to Canon for repairs, but it was pretty painless and I had it back in less than 10 days. I would call Canon's tech support and they will probably suggest sending it in.
posted by TedW at 10:12 AM on December 29, 2007

Mine does that when I try to change the focus with the AF on ... your problem isn't that simple is it?
posted by These Premises Are Alarmed at 10:26 AM on December 29, 2007

Is this the kit lens that came with your d400? The cost of fixing it if it's not covered under any warranty might be greater than the cost of replacing it with a used lens from craigslist or somewhere similar. Many people look to upgrade their kit lenses to something better and since most every dslr comes packed in with kit lens there's not much demand for resale.
posted by thecjm at 10:51 AM on December 29, 2007

If it's the 18-55mm, you can get another one for a song.
posted by chuckdarwin at 11:45 AM on December 29, 2007

Response by poster: The camera was bought second-hand, so i'm not sure it is covered by the warrenty (although, in my experience, the big brand camera manufacturers are usually fairly lenient about this sort of thing). I will certainly be calling tech support shortly.

I know that the stock lens (28-55mm) on the d400 isn't the best lens on the market, however I'd prefer to have the lens repaired if it can done economically.
posted by hairgelburrito at 12:22 PM on December 29, 2007

Best answer: Solved! My girlfriend noticed that the lens was sticking at around the 35 mm mark and by applying more force than I dared to, managed to snap the lens back into place. The lens is now fully operational in both manual and auto modes. My advice to anyone who finds themselves in a similar position, is be brave, and wrestle the bastard!

Thanks for your responses!
posted by hairgelburrito at 12:55 PM on December 29, 2007