Acer Crystal Eye goes blind
December 28, 2007 11:32 PM Subscribe
What is going on with my Acer Crystal Eye webcam? It suddenly died and won't revive again.
posted by divabat to computers & internet (4 answers total)
I have an Acer TravelMate 6291 laptop that's only a few months old, running Windows Vista (Home, 32-bit). It has an in-built Crystal Eye webcam and accompanying software, which I used regularly.
About a week ago I was using Skype when the webcam suddenly died. Yesterday I tried using it again, and I got a Camera Not Found error. After Googling and looking up Acer's help for answers (most of which applied to other laptops and were in other languages), I tried uninstalling and reinstalling the drivers many, many times. I even tried the trick of emptying my Pictures folder.
Once in that whole mess did the webcam work again. But only once. Now, even though I have the correct drivers installed and it shows up on Device Manager, when I try to load the webcam app I get the following error messages:
Camera is busy!
And then the program shuts down.
What am I missing? Is my webcam forever buggered? I've tried updating the drivers (Suyin) via Windows but it says it's up to date.