Delete/disable a User account but still forward their email?

December 21, 2007 12:59 PM

Server2003/Exchange - can I disable an account but still have its mail delivered/forwarded?

In the past, when an employee left, they left and all the lights were turned out for their network/domain access.

Employees are given Terminal Server & Outlook access from home, so it's important that we turn off their remote access. It seemed best to cover all the bases by disabling/deleting the user account ASAP.

Now there's a request to have their email forwarded to a manager for 90 days, "just in case".

In my limited knowledge, that means that the account has to stay active - all I can really do is change the password.

What I'm looking for is a way to remove a user's ability to acess anything on the domain, but to still have any mail sent to "[e-mail]" to get automatically forwarded to "[e-mail]".

Server 2003, Exchange. My Active Directory kung-fu is weak, but I can follow directions. Help?

posted by bartleby to Computers & Internet (3 answers total)

Remove the email address from the user's account in Active Directory and add that email address to the manager's account in Active Directory. They'll get the email. Then, delete it after 90 days.
posted by grumpy at 1:10 PM on December 21, 2007

Oh, then delete or disable the old account.
posted by grumpy at 1:23 PM on December 21, 2007

Grumpy's suggestion is a good one, I've done that. The other thing you might be able to do is to deny logon through the logon hours portion of the user properties. This way, they can't login, but email will still arrive in their inbox. Of course, you'd have to share this inbox out so that it can be monitored, so again, Grumpy's solution may be best.
posted by Richat at 6:35 PM on December 21, 2007