Getting our natural gas turned back on by Christmas?
December 20, 2007 12:12 PM Subscribe
Do I have any options as far as getting our natural gas turned back on by Christmas?
posted by Ziggy Zaga to Home & Garden (17 answers total)
Due to a billing error that has been going on for months without my knowledge, the gas company shut off the gas to my townhouse two days ago. They couldn't possibly get a technician to come turn it back on until the 26th, despite the fact that the error was their fault, meaning it's looking like we'll be spending Christmas in a hotel room. We have no heat, hot water, stove, oven, or clothes dryer. Yet we have small children and company supposed to come over.
I would like to avoid having to host Christmas at the Holiday Inn.
I've tried everything with the customer service reps, supervisors, etc. Short of a life-threatening, documented health condition, they will not turn it back on before then.
I fully intend to write a letter to their corporate office voicing my opinion about their failures and even requesting reimbursement for our temporary displacement if need be, but I'd like to deny them the opportunity to ruin our Christmas first.
It's a long shot and I'm grasping at straws, but does anybody know what other options I might pursue as far as getting it turned back on? From what I understand it would be illegal for me to tamper with the meter myself, even though I could probably drill the bolt lock they installed with little fuss. I'd even be willing to give a small Christmas bonus to any technician willing to come out before then (since I'd end up spending at least that much on a room anyway), but I don't know how to get in contact with one directly. They don't exactly come by often, so I can't just flag one down.