Why does iphone mail client show unread messages even though inbox is empty?

December 20, 2007 9:11 AM

Why does iphone mail client show unread messages even though the inbox is empty?

my iphone, on the main (home) view, shows that i have 50 unread messages in my e-mail inbox. yet when i tap the mail icon, it shows that the inbox is empty.

i've tried restarting, turning on and off, syncing, checking & rechecking e-mail, and for the past week or so it's shown 50 unread messages. (and no, it's not an IMAP or whatever issue - i check on POP only, and the POP box is definitely empty, too.)

any ideas?
posted by cg2 to technology (3 comments total)

Is it at all possible that you have more than one mailbox configured?
posted by The Bellman at 9:27 AM on December 20, 2007

before google enabled imap on gmail my gmail account would show unread messages when there weren't any. To fix that I found would be to delete the email account on the iPhone and the add it back as a new account. Do this on the phone not on your computer. When you add the account back it will go and download any messages in your inbox and give an accurate unread count. None of my accounts I check with IMAP get the unread count.

It would be really cool is apple added a " mark all as read" option to the iPhone email app.
posted by birdherder at 9:38 AM on December 20, 2007

Have you tried grabbing the next 25 messages?
posted by filmgeek at 8:52 PM on December 20, 2007