I just want to watch Ratatouille!
December 12, 2007 8:05 PM Subscribe
Very poor, sometimes non-functional, video DVD playback on my Dell laptop. The related features have no problems in any other context. I don't even have any idea what could be wrong, so no idea what to Google for help...
posted by rhoticity to computers & internet (5 answers total)
(note: I do still have a couple years left on my Dell service contract, so if I really have to call or get this repaired, it's possible--I would just rather fix it first if I can, because we all know how HELPFUL those Dell service reps can be. Ugh.)
Dell Inspiron 6400 laptop (purchased June 2006, running XP SP2, ATI Radeon X1300 video card, Creative soundcard, standard Dell Philips DVD-R drive).
Whenever I have tried to play video DVDs on the laptop for about the last month, the playback quality is absolutely atrocious if it works at all. Most of the time, regardless of what program I use for playing (default Dell utility, Winamp, VLC), the computer will freeze for a couple minutes and after reviving itself my audio and video are corrupted to the point of needing a reboot (sometimes I even get a system message telling me they are "corrupted"). They are fine after a reboot.
Just now I tried a DVD and it will play, but (as has happened a few times before), the sound is kind of "crackly"/skippy/poor quality/lags and catches back up--and the video does the same thing. It's as if I were trying to watch a Youtube clip while it was simultaneously buffering. The DVD is brand new, isn't scratched or dirty, and plays fine in a DVD player hooked up to a TV.
I have no other problems with video playback (.avi or .mpeg files on my storage media) or audio either related to the video or on its own. The DVD player/recorder works fine in all of its other capacities, including ripping and burning.