I've forgotten a Gmail password and need help contacting Google.
November 29, 2007 1:50 PM Subscribe
I can't remember the password for one of my Gmail accounts and I'm beginning to think Google hates me.
posted by item to computers & internet (6 answers total)
I've used the account (#1) for several years now, but for the past year or so I've had all mail received at that account forwarded to another Gmail address (#2). I've logged in to #1 a few times here and there, but now I can't remember the password, my security question (one that I definitely know the answer to) isn't working, and the email address I used as a secondary address for #1 is an old one that I no longer have access to.
I've tried every combination of letters and numbers that I've ever used for passwords. I've gone through Gmail's 'password assistance'. I really need to retrieve an old message from #1.
I'm unable to find customer service info for Gmail anywhere - I just keep getting directed back to the 'password assistance' page. Is there any way I can contact the folks at Google/Gmail for help, or am I just shit out of luck? I can prove that account #1 belongs to me, as it links to accounts #2 and #3.
Please don't tell me that I should be more careful with my passwords - I am careful and I don't understand why my answer to the security question won't work.