I feel so cornered and humiliated by my boss
November 29, 2007 6:47 AM
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I feel so cornered and humiliated by my boss. She's the owner of the franchise, so I don't know who to complain to or what to do about it.
I work at a fast food restaurant. My main responsibility is to clean the lobby: wiping tables, making sure there are enough straws, etc. I also do some things like dishes and breaking down boxes in the back of the store once the lobby is caught up. There's just no reason to have someone literally constantly cleaning the lobby all day.
Yesterday, she was hostile toward me as soon as I came into work. She started giving me short lectures on my responsibilities in the lobby as if it were my first day on the job, or as if I was doing a terribly negligent job. I kept the lobby very clean, but even though it was caught up on front she would get irritated and mad if I tried to do anything in the back of the store. She kept on telling me I needed to stay in the lobby, although I could find nothing to do there I tried to obey her and stay there. I was just waiting for a table to leave so I could clean up after them, and I was talking to one of my friends at work meanwhile. She found me talking to her and was furious at me for "chit-chatting". She accused me of trying to slack off when I was trying to get my work done in the back. She wouldn't even tell me why she wanted me to stay in the lobby so badly, I repeatedly asked her for suggestions on how to keep busy. She refused to give me any suggestions and became angry with me for asking her. She told me that I had to be self-sufficient in my position, and that if I had to rely on her to tell me what to do, she'd send me home and do it herself. (Am I crazy for thinking that she was threatening to fire me?) When I pushed her further, she (literally) told me to clean the same thing 20 times in a row. After she ended this discussion, she told me to sweep and mop, although nearly no one had been through the store since I last mopped about an hour and a half ago and the floors still looked fine.
None of the managers which work under her have had huge problems about my work. I do just as well as the other people in my position, if not better. (judging that when I get into work, I always seem to have to play catch-up) I don't understand why I'm being singled out and humiliated this way. I'm not a slacker, at my old job (my first) I worked my ass off. I stayed late, I went as far out of my way as I could for a customer, I never came in late or called off sick, I paid attention to all of the small things that the other employees didn't care for, I did favors for my co-workers. When other workers were fired, instead of hiring new people I was given more hours, and eventually I was working 6 days a week. My managers all expressed regret that I left (I moved out of state). I wasn't even that great at my old job (I was a waitress, which is a lot harder than fast food) but I was very dependable and worked hard, so I was still respected by my coworkers and my bosses.
I work as hard as I can here, but it's not very hard as I don't have much to do. I don't feel like I will ever have any respect at this job. I feel like my current boss wants me to look busy more than she actually wants to have the work done. I just really want to be respected for working hard and paying attention to detail. I need that to be happy.
posted by Niomi to work & money (32 comments total)
4 users marked this as a favorite
First, you are totally reasonable to want to be treated with respect. It sounds like you are a great employee. However, just because you deserve respect, doesn't necessarily mean this woman will give it to you. It sounds like there are things going on that have nothing to do with you, yet for some reason she's choosing to focus on you. The business may be failing, she may be frustrated about other employees (and taking it out on you), she may just be crazy.
I would suggest talking to one of your managers, since they have had no problem with you. See wat they think. Tell them what's been going on in an objective, non-judgemental way, and see if they have any suggestions.
It might help to separate it out into two issues when you talk to them: first talk about how there isn't enough work in the lobby to keep you busy. If they say "ok, well then, help out in the back" then you can bring up the big boss. Even if they don't say it, still bring up the boss. I bet they've had problems with her too, and they might have suggestions for how to deal with her.
If this doesn't work, and if your boss continues to treat you in such an abusie manner, you may have to leave. Would you be ok with this? Will you be able to get another job fairly easily?
posted by lunasol at 6:57 AM on November 29, 2007