Windows doesn't think I have a keyboard, but I do.
September 20, 2007 7:49 AM Subscribe
Windows XP doesn't think I have a keyboard plugged in, but it works fine in BIOS. What gives?
posted by Meagan to computers & internet (4 answers total)
First off, I'll make it known that my computer's been having all sorts of random issues over the past 2 years (hard drive issues, Windows randomly not detecting its installation, freezing at the Windows loading screen, etc) so I know something is not running as it should, however for the past few months the computer has been 100% stable, no crashes, no freezing, a perfect computer.
The issue is this: Windows doesn't think I have a keyboard plugged in. Not only does the keyboard not work while in Windows (but it does get power, as the num lock key turns on when I press it [note, num lock is set to turn on by default, so maybe that's part of the issue]), but every program's menu/buttons/etc no longer have their keyboard association underlines.
Now what's even stranger is that the keyboard works fine in BIOS. I can get to both the boot and setup menus and navigate inside them with no problems. Obviously the keyboard isn't broken, and I would think that the motherboard's PS/2 port is fine as well.
I've tried plugging in a different keyboard, which works fine in BIOS but not in Windows, same as my own keyboard. This second keyboard is also PS/2. I have not yet tried a USB keyboard as I do not have access to one.
One last thing: right before the keyboard stopped working, I removed my MX Revolution mouse and uninstalled SetPoint (Logitech's mouse setting program). Right after doing so, the keyboard conked out. I would assume the two are related, but Googling hasn't brought up anything helpful.
What should I do, hive mind? My next thought is to update the BIOS, but beyond this I have no idea what to do. My Google-fu isn't helping me solve the problem. I guess the last option is to reinstall Windows, and I'll do that if it's what it takes, but I'd rather avoid having to do this (because I've done it 3 times within the last year...)
OS: Windows XP SP2
Motherboard: ASUS P5ND2-SLI
Keyboard: Generic Microsoft PS/2 keyboard