Can't login to roh.org.uk

September 4, 2007 8:45 AM

Please help me login to ticketing at roh.org.uk

If I try to access http://esales.roh.org.uk/account/login.aspx I get http://esales.roh.org.uk/exceptions/error.aspx. Please help me login to buy tickets - the Friends booking period opened at 10am BST and tickets go very fast. There've been problems when Friends booking opened before and I assumed that was what was happening today but I see from ballet.co.uk that others are getting in OK. I filled in the error page earlier and got an autoresponse email, but it looks like I'll get a reply too late to get tickets. I'm at work, and this is for my boss. We're using Windows XP Version 5.1 Service Pack 2 and Internet Explorer 6 Service Pack 2. I have bought tickets successfully in the past but we got new workstations on Thursday and I wonder if our settings were changed in some way. Please tell me what to look for / what settings might need altering.

posted by boudicca to Computers & Internet (2 answers total)

I just registered an account and was able to log in with no problem via Firefox.

Try clearing your cache.
posted by essexjan at 8:57 AM on September 4, 2007

essexjan, sorry should have said I deleted all temporary internet files (that's what's meant, yes?). I've also tried putting the domain in trusted sites and allowing all cookies from it.
posted by boudicca at 9:07 AM on September 4, 2007