Macbook Screen

August 12, 2007 2:50 PM

My macbook screen has developed cloudy/opaque spots (2) that you can only see from certain angles. What is it? Is it repairable? Most importantly is it Apple's fault? (I'm particular about my screen maintenance.)

Bought it last August.

posted by time to put your air goggles on! to computers & internet (6 comments total)

Are you looking at your screen through (polarized) sunglasses? If not, take it back to apple for repair/replacement.
posted by b1tr0t at 2:55 PM on August 12, 2007

(I'm particular about my screen maintenance.)

What does this mean - do you aggressively wipe your screen down? If so, you may have done the damage.
posted by b1tr0t at 2:56 PM on August 12, 2007

Does it resemble like this problem? If it does, I'd call AppleCare and reference that particular service notice. Actually, I'd call AppleCare regardless --- assuming you didn't buy the extra 2 years of AppleCare, your 1-year warranty is almost up.
posted by nathan_teske at 3:08 PM on August 12, 2007

My MacBook Pro -- 15" -- has had this problem FOUR TIMES now. My screen was replaced twice, then Apple replaced the entire laptop, and now it's happened again and I'm getting the screen replaced sometime this week. Working with our company's on-site AppleCare warranty folks, we think that maybe part of the problem might be that the MacBook Pros have an extreme sensitivity to pressure on the top of the case (the part with the Apple logo), and that maybe the normal wear-and-tear of how I carry my laptop in my backpack most of the time might be what's making mine so problematic. In any event, over time I've replaced everything I use with my MBP, and now even bought a new backpack, so we'll see what's happening.

In any event, this is a longwinded way of saying that if you have AppleCare, they should replace the screen for you. If you don't have the (relative) luxury of on-site service, you'll have to do the whole Genius Bar thing... annoying, yes, but they should take care of you.
posted by delfuego at 3:58 PM on August 12, 2007

Have the same thing on my MBP. I hate it but I rely on the machine every day and haven't been able to take it in, and now I'm out of warranty. I've heard from asking around that you might get the runaround at the Apple Store - stand firm on it.

When you say bought it last August, I hope that's sometime before August 12!
posted by neustile at 4:23 PM on August 12, 2007

I hope it's sometime after August 12, for his sake.
posted by DMan at 7:56 PM on August 12, 2007