I really hate going to (genius) bars
August 7, 2007 4:48 AM Subscribe
iPod nightmare: my 30GB 5G w/Video crashed yesterday morning and won't restore. Do I have any options before taking it to the Genius Bar?
posted by XQUZYPHYR to computers & internet (8 answers total)
My iPod is a little under 2 years old (purchased Jan. 2006) so I assumed that the freezing on song switches was a battery issue. But yesterday morning, when I plugged it in to sync, it began what for the last 24 hours has been a steady cycle of the "please wait, very low battery" message, followed by the iPod restarting.
I booted to disk mode to connect it to iTunes, and when it told me the iPod was corrupted and I would need to restore, trying to do so failed. Reinstalled iTunes, same deal. Windows detects the iPod in disk mode as an empty 30GB drive and won't let me either format it or use partition format in Disk Management.
Because of the crash loop, I can no longer turn off the iPod, as it constantly resets and/or freezes on the Apple logo when booting in normal mode. It turned off last night only because the power drained completely.
I don't have an extended warranty. I already have an appointment at the "Genius Bar" tonight where I expect, if I'm lucky, they'll charge me $130 to swap out a replacement. I'm fine if the answer to my problem is "your iPod is fucked and you need a new one" but I'd really like to know if any other answers are, well, cheaper first.