Password emergency / mystery with Filemaker
June 11, 2007 12:26 AM Subscribe
Password emergency / mystery. I'm a new Filemaker user and I've somehow set a password that's keeping me from accessing the file I just put two days of work (and some not easily replaceable data) into.
posted by lorimer to computers & internet (10 answers total)
I'm running Filemaker Pro Advanced 8.5v1 on an Intel Mac (OS 10.4.8).
I installed and started learning Filemaker on Friday. I was playing around with all the settings and options, and one is password-protecting a file. Since I was only experimenting with making my first file, and since I (wrongly??) thought I was setting a file-level rather than application-level password, I put in a throwaway password which I now do not remember and have no record of. The next time I tried to open this file it prompted me for the password, I tried a few times but couldn't remember it, and I gave up and created a new file.
This second file DID open repeatedly without a password during the same session of the application (i.e. app had not been restarted since creation of this second file, but file closed and opened freely). Unfortunately this session didn't shut down properly because of an unrelated issue (buggy unrelated app -- which I must use -- that occasionally makes my system stop responding and need to be manually shut down by holding the power button).
After I restarted the computer and Filemaker, my attempt to open this second file gave me the same password prompt. I'm 100% positive I didn't set a file-level password for this second file. This second file was made from scratch, not from a template and not a copy of the first file.
I tried creating a third file -- doing nothing but defining a few fields and one record, saving the file, and restarting the app. This third file DOES OPEN without a password -- implying this is not an app-level password issue.
During all of this I've been logged in as an Administrator-level user. The username in the password prompt is my Administrator username (but my system-level Administrator password is definitely not the password Filemaker wants). The option to log in as "guest" is greyed out.
I've Googled and the only Filemaker password reset or recovery utilities I can find are for Windows. Filemaker's Help says nothing about removing a password.
Please tell me there's some way to open my second file. I unfortunately put a LOT of work into it over the weekend, both data entry & careful layout/formatting. I dutifully made running backups of it... which are of course as unopenable as the original. Trying to open the file in a plain text editor gives me nothing usable (just strings of random-seeming characters).
I'm ready to entirely uninstall and reinstall Filemaker if it will help, but I can only assume these first two files have some metadata that says "no copy of Filemaker can open me without this password." If I were the company, I would've put in many safeguards to prevent me from doing what I'm trying to do now...