I need a replacement 12.1" touchscreen in Phoenix, AZ, by tomorrow

April 13, 2007 9:32 PM

I need a replacement 12.1" touchscreen in Phoenix, AZ, by tomorrow, or for some serious tech people to help me trick a MacDermid Colorspan 9840UV into accepting non-touchscreen input as touchscreen input.

I need a replacement monitor/touchscreen for the MacDermid ColorSpan 9840UV. The original screen is a 3M Microtouch 12.1" monitor with a serial out. I do not know the specific type. The monitor works fine, but the the touchscreen itself is unresponsive and the program the Colorspan uses to print will not accept input from anything but a touchscreen controller.

I need a) a similar touchscreen, b) a way to trick the internal computer into accepting non-touchscreen position input as touchscreen input, or c) bypass the touchscreen system entirely.

Notes:

a) I cannot open the computer inside the printer. It has several standard inputs and outputs, however.
b) I am at this point unable to give any input whatsoever, even during boot-up with a standard PS/2 keyboard.
c) The MacDermid folks are totally unavailable right now.
d) Doing nothing until Monday is no good - this is literally our busiest weekend of the year.
e) The Colorspan manuals do not specify the hardware more precisely. I should have just unmounted it and taken photographs, but it's late and I was tired and didn't think of it until just now.

If anyone in the Phoenix area happens to have this or a similar touchscreen system they want to sell me, please contact me at [e-mail]. If you have any suggestions, please post them. Thanks!

posted by Optimus Chyme to computers & internet (3 comments total)

Man, you're in a tight spot.

Obligatory, bad S/N ratio Craigslist search.

You're in the PHX area? I'm in Gilbert. E. Valley represent!
posted by disillusioned at 12:25 AM on April 14, 2007

This is possibly apocryphal and possibly of little use, but I seem to recall a way to test touchscreen inputs using an old-style serial mouse. I don't know if that will help you at all, but I thought I'd throw it out there, just in case.
posted by pjern at 2:21 AM on April 14, 2007

Thanks for the help, guys. Ultimately, the owner of the company wound up flying to Las Vegas to pick up a replacement. :)
posted by Optimus Chyme at 5:54 AM on April 16, 2007