Help me revive a Western Digital hard drive
March 30, 2007 9:15 AM Subscribe
Is there any way to get my western digital external hard drive to properly display the disappeared files & folders on it so that I can back them up?
posted by pantufla to Computers & Internet (7 answers total)
I've been backing up stuff to a Western Digital My book essential edition 500 GB drive for a few months now. It was working fine (under os 10.3.9), until I made the mistake of installing os 10.4 on my mac. Now the drive icon still appeared on the desktop, but when I double-clicked it to open it, the computer stopped responding. I then connected the drive to my xp laptop and ran the western digital diagnostic tool, which told me that the drive was functioning properly. After I ran that diagnostic, I could see what was on the drive (without freezing), but now the only thing present was a folder called "Folder.502" that was empty. Nonetheless, both the pc and the mac reported that about 200 GB was in use on the drive. I am moderately hopeful that the drive can be resurrected, but unsure as to how to resurrect it. I've been looking at data recovery services, and they cost in the thousands of dollars. Is there any way to get this drive to properly display the files & folders on it so that I can back them up?
Extra info: mac is a 5 yr old g4 867 Mhz, drive is connected by USB 1.0