Comments on: IE printing issue

Question: IE printing issue

mr_crash_davis — Wed, 03 Jan 2007 09:55:57 -0800

Why won't Internet Explorer print images from a web site?

The site is http://marriott.com/property/mapandnearbyairports/default.mi?marshaCode=gnvcy.

I had a user who was on the road and trying to print out the map. I got her to print a map of the area from Google Maps (worked fine), which solves the problem but not my curiosity.

At my machine, "Print Preview" shows only some text at the top and bottom but omits all images on the page, which is also how it prints. Firefox prints it correctly. The remote user confirmed the same IE behavior on her machine.

So what's on that page that keeps IE from printing the page correctly?

By: dash_slot-

dash_slot- — Wed, 03 Jan 2007 10:20:12 -0800

In print preview, I see 3 pages - first one has very little text. If I tell the printer to print only page 2 - with the map - it does. All in IE7.

In FF1.5, I can see & print in normal tabs & IEview tab.

Sorry - not helpful, except to say it ain't consistent.

By: Tacos Are Pretty Great

Tacos Are Pretty Great — Wed, 03 Jan 2007 10:36:30 -0800

I get the same result as mr_crash_davis using IE7 on XP. The markup is pretty shitty so I'm not sure which mistake causes the screwiness.

By: mr_crash_davis

mr_crash_davis — Wed, 03 Jan 2007 11:56:04 -0800

I just discovered that, in IE7, if I set the print size to "Custom" and choose any value below 78%, the image shows up.

Weird.

By: mr_crash_davis

mr_crash_davis — Wed, 03 Jan 2007 11:56:19 -0800

That's in Print Preview mode, btw.

By: dash_slot-

dash_slot- — Wed, 03 Jan 2007 12:05:31 -0800

Yep. I must have been viewing in customsize - if i put that to 100%, the map disappears.

How unhelpful.

By: jesirose

jesirose — Wed, 03 Jan 2007 13:27:33 -0800

There is a setting in IE to print "background images".
Perhaps those images are backgrounds, and the setting is turned off?

By: mr_crash_davis

mr_crash_davis — Wed, 03 Jan 2007 19:31:29 -0800

No, that was the first thing I had the remote user change, plus it shows up when resized in Print Preview.

By: KRS

KRS — Thu, 04 Jan 2007 13:33:26 -0800

Highlight the map, starting with the text above and going through the text below, press Ctrl-C, load Microsoft Paint and press Ctrl-V. Crop out the text if you like and print.

This works much better (and faster) than pasting it into a Word document.

By: mr_crash_davis

mr_crash_davis — Fri, 05 Jan 2007 11:46:33 -0800

KRS, we got the map printed through Google maps, so that wasn't an issue. I'm just trying to find out what specifically on the page was causing IE to not be able to print it directly from the browser.