Macbook Pro repair options

November 26, 2006 3:53 PM

So the superdrive on my Macbook Pro is having the same problem as a lot of people on Apple's discussion website - it is spitting out most DVDs. I am outside the 90 day support period so I can't call them to tell me what to do but inside the warranty period, and an Apple Store is too far from me. What can I do about repairs?
posted by raheel to Computers & Internet (5 answers total)

If it is a hardware issue, then you are covered under the one year warranty and can call AppleCare for support.
posted by Blazecock Pileon at 4:15 PM on November 26, 2006

The 90 days is just for general queries. If you suspect there's something wrong with the computer you can still call them for as long as you have a warranty.
posted by cillit bang at 4:25 PM on November 26, 2006

Apple Stores aren't the only places you can take your Mac to be fixed; just take it to a third-party store certified by Apple to do support and repair work.
posted by mcwetboy at 5:12 PM on November 26, 2006

You're covered with a 12 month hardware warranty. Phone them and don't take no for an answer.
posted by schwa at 6:42 PM on November 26, 2006

Response by poster: Just called them up. After telling them that I didn't want to pay 50 bucks for one time troubleshooting and 350 for extended plan, the support guy actually went through some troubleshooting steps with me. When nothing worked, he put in a repair order for me.
Thanks everyone :)
posted by raheel at 10:34 PM on November 27, 2006