Comments on: Internet Explorer / Firefox issues on Windows 2000

Question: Internet Explorer / Firefox issues on Windows 2000

Lynsey — Fri, 30 Jan 2004 11:49:40 -0800

I hang my head in shame as I post this, but here goes: in my zealous effort to eliminate browser helper objects on 2 Windows 2000 Pro Dells in our computer lab, I somehow seem to have eliminated IE and Mozilla's ability to browse, as well. I can ping our webserver so I know they can get online, but I keep getting "unable to resolve this (or any other) web page" errors. Do I now have to reinstall IE or wipe the hard drive and reinstall Windows to make this work? Or....

By: andrew cooke

andrew cooke — Fri, 30 Jan 2004 11:53:34 -0800

may be stating the obvious here, but your problem is with dns resolution. if you "dnslookup google.com" (don't have a windows box handy, but i think that's the right command) what do you get? did you alter firewall settings? have you tried looking at a numerical address url in the browser? can you see http://209.10.108.201 for example?

By: zsazsa

zsazsa — Fri, 30 Jan 2004 13:02:52 -0800

The right command is "nslookup."

By: armoured-ant

armoured-ant — Sat, 31 Jan 2004 06:39:32 -0800

I've sometimes found that going:

IE > Tools > Internet Options > Connections > Setup

And going through the wizard, can help sort this.

By: Lynsey

Lynsey — Mon, 02 Feb 2004 10:56:39 -0800

Hey, everyone, thanks for the advice. nslookup showed me local host, 127.0.0.1 which helped me to figure out what the problem really was. I right-clicked on network properties, then on local area connection. In here I found that the 2 computers had lost their primary DNS setting, which I quickly re-entered. Now all is well and I have 2 machines back up and able to go online. AskMe is a wonderful thing!