My Printer Keeps Shooting Blanks
October 23, 2006 8:29 PM Subscribe
Mac OSX Officejet Printing Problem Filter: Whenever I print from my browser (and sometimes other programs) my printer ends up just spitting out blank sheets with an occasional single line or two of text. I'm mystified ... what gives?
posted by General Zubon to computers & internet (8 answers total)
I've actually been struggling with this problem for months now and just dealing with it, but I'm finally frustrated enough to seek hive-help. I have an HP Officejet 6110 and am running OSX 10.4.8 on my iBook. The printer is connecting to my laptop via USB cable, not wirelessly.
An example of the problem: today I tried to print an article from a web page (latest Firefox) and instead of getting 7 pages of the article the printer spit out 7 nearly blank pages. Maybe three of the pages have a line or two of text at the top, and often this line will be cut in half. It only does this at the very top of the page. Save for this, everything else is blank.
This happens pretty much every time I print from my browser. It's not Firefox ... the same thing happens in Safari. I've also saved browser pages as PDF documents to print via Preview or Acrobat and get the same results. This happened before I updated to 10.4.8. I've installed all the latest HP drivers. I've tried printing the problem web pages using my back-up laptop (an older G3 Ti-Book) and the same thing happens which leads me to think it's the printer. I queried HP support but just got the 'update your drivers' line.
I suspect it has something to do with margins ... when content is outside of those margins something happens to the printer. I had the same problem when printing a Quark document but then discovered that if I condensed the size of some of my text boxes that were close to the paper edge it would then print correctly. I also recently had problems printing a Google map and discovered it would somewhat successfully print (after spitting out one blank page) if I selected File -> Page Setup and then lowered the scale to 90%.
However, today I'm desperately trying to print this online magazine article that I want to reference later and I get nothing but blank pages. I lowered the scale all the way down to 50% ... after 4 blank pages it printed the article but obviously in text so small there is no way I can read it. I know I've been able to print web pages in the past on different printers without lowering the scale to an illegible size. I looked all over for a preference relating to this but no joy. I can't imagine you just can't print web pages on an Officejet.
I should also note that I have absolutely no problems printing documents using any text editor or Word.
Sorry about all the information ... I just wanted to be complete in hopes to improve my chances for a solution. Thanks, all.