Comments on: ipod/itunes troubleshooting question

Question: ipod/itunes troubleshooting question

Soulbee — Mon, 02 Oct 2006 06:57:26 -0800

I upgraded to itunes 7.0, not noticing all the negative reviews, and now everything is all screwed up.

I have a Ibook running the most recent update of OSX (10.3.9 or something like that), and everything else is up to date as well. I have a 5g 30 gig Ipod. I started having problems when i tried to add artwork to my Ipod, it gave me an unknown error (0-50), and said it couldn't update the ipod. So after following various instructions found online to fix the problem, I decided to reset my ipod to factory new condition and revert to itunes 6.0. I clicked the "restore" button in itunes to reset and it said it could not reset my ipod! I think it was error 39. So now, with artwork disabled on the ipod, it's working OK but sometimes I can't get it to turn off, and this morning it's started resetting itself periodically. plus, i heard you can't use the ITunes store with the older version of itunes, so I'm disinclined to downgrade, especially considering that i can't seem to wipe my ipod and start over anyway. it seems like everything i can find online about the latest troubles with itunes indicate the persisting troubles are mostly for PC users...but this is a big pain, and it's especially concerning that my ipod has started randomly resetting itself while playing here at my desk. what's going on? what should I do?

By: kingjoeshmoe

kingjoeshmoe — Mon, 02 Oct 2006 07:17:45 -0800

Previously should help.

By: ClaudiaCenter

ClaudiaCenter — Mon, 02 Oct 2006 07:35:24 -0800

As someone in the prior thread said -- the 7.1 upgrade helped a lot. (I just went through this last night.)

By: Soulbee

Soulbee — Mon, 02 Oct 2006 08:03:37 -0800

I did do the 7.0.1 upgrade -- this new "ipod resetting itself unprompted while playing" thing is new, since then.

So I'm guessing my only recourse really is to downgrade to 6.0, huh. Cruddy.

By: doctor_negative

doctor_negative — Mon, 02 Oct 2006 08:33:15 -0800

I doubt it's the source of the problem but 10.4.8 is the latest version of OSX, but it's not a free upgrade. To go from 10.3.x to 10.4.x you have to buy Tiger.

By: BorgLove

BorgLove — Mon, 02 Oct 2006 08:53:12 -0800

I recently installed a new hard drive in my Powerbook and on reinstalling OSX, realized my restore disks were only 10.3.x. iTunes 7 wouldn't install on top of it. As doctor_negative says, 10.4.8 is latest, and while you somehow already have iTunes 7, you might yet need Tiger for everything to run properly.

By: mutantdisco!

mutantdisco! — Mon, 02 Oct 2006 10:09:58 -0800

I have an iBook with 10.3.9 and iTunes 7 seems to work properly. I don't have a 5G iPod so can't really comment on that, but there is no reason why iTunes 7 wouldn't work on 10.3.9.