QuickTime very, very unhappy

April 19, 2006 5:50 AM

QuickTime, (and QuickTimeAlternative) can't play sound correctly and hangs after any interaction.

It started after downloading the QT8 plus iTunes bundle a month or so ago and I've never been able to sort it out since.
The video will play correctly if no controls are used, but the sound will either be the first 1/10 second repeated or silence. If using the controls at all (such as reducing the volume) the video hangs for 30 seconds or so before resuming. At no point will the sound play correctly.

I've uninstalled and re-installed both pieces of software and only had one installed at a time. I use Windows 2000.

So what's got stuck and choked my machine? How do I set the QT free?

posted by NinjaTadpole to computers & internet (5 comments total)

What kind of files are you trying to play? A true quicktime .mov file or something else? Does it do this for any type of file you try? What about a trailer from apple.com?
posted by birdherder at 7:36 AM on April 19, 2006

Some details?

There is no QT8. Only QT7. I just want to make sure you have the real thing.

What sort of file is it?
Can WMP play it (right click open with...)
Is this with stuff you've downloaded off of the itunes store?
Have you tried ripping an audio cd?
Do you have at least 128mb ram?
posted by filmgeek at 7:39 AM on April 19, 2006

Sorry, QuickTime 7, not 8.
Yeah, that'll cause confusion, won't it.

I'm trying to play real .movs, from anywhere: insidious sites, Apple's movie preview sites, those forgettable ones in between.

I have a Gig of memory.

Interestingly, I'd never played QT in WMP. It works in the most recent version (although very jerky and doesn't report the progress correctly) but exhibits the same problems as before in Media Player Classic.
posted by NinjaTadpole at 7:53 AM on April 19, 2006

Hmm, does it work in VLC player (a definite must have in general).

So, it's just .movs that have the problem? Or all .movs?

Apple encodes movie trailers at some HD rates - these aren't going to work at all.

Take a look at a place that has loads of quicktime clips (like milkandcookies.com) to give us further feedback.
posted by filmgeek at 10:49 AM on April 19, 2006

Good shot - VLC plays everything perfectly. If nothing else I at least have something to watch saved movies.
posted by NinjaTadpole at 12:32 PM on April 19, 2006