Comments on: Spam Text Messages

Question: Spam Text Messages

ThePinkSuperhero — Wed, 05 Apr 2006 14:08:29 -0800

I'm getting spam text messages to my phone. What can I do?

Not too many, just one every other week or so. Still- I pay by the message, and I hate the idea of paying for junk I don't want. I use T-Mobile. What's a girl to do?

By: about_time

about_time — Wed, 05 Apr 2006 14:18:48 -0800

Revenge is an option if they are coming from a phone number rather than an email address. You can email sms messages to them (phone number @tmobile.net: e.g., 8005551212@tmobile.net). Cost to you: nothing. Cost to them: something. Then again, this is how they are probably hitting you without cost to themselves. In any case, you can track them down --- there must be some return address to these sms.

By: ThePinkSuperhero

ThePinkSuperhero — Wed, 05 Apr 2006 14:22:01 -0800

Here's what the message says:

From: 501

Adrienne@samarllc.com/Sup/Congtrats, you Qualify for 81% off ALL TYPES Prescription Medication. Go to www.bravedial.net (The Largest Internet Pharmacy)

By: neustile

neustile — Wed, 05 Apr 2006 14:27:06 -0800

The From: 501 usually means they used the T-mobile mail SMS sender that about_time mentioned -- maybe you can have T-Mobile block the email gateway for your #?

By: justgary

justgary — Wed, 05 Apr 2006 14:30:30 -0800

T-Mobile, however, uses text messaging to communicate with its customers, and so it will not disable the service, according to local T-Mobile salesmen.

If customers are receiving unwanted text messages, they can request that T-Mobile block particular senders, Benkosky said.

But the company can't block a particular phone number sending unwanted texts, just as it cannot block a phone number from calling.

When customers receive unwanted text messages, they can call T-Mobile customer service and ask to be refunded or credited for the unwanted texts. At that point, the company will try to work out the problem. link

Not that it helps that much.

By: Optimus Chyme

Optimus Chyme — Wed, 05 Apr 2006 14:49:38 -0800

just as it cannot block a phone number from calling.

I have never understoof why this is. it's the fucking year 2006 and we can't block individual numbers? Why the hell not?

By: kindall

kindall — Wed, 05 Apr 2006 15:07:21 -0800

I can easily block individual numbers on my SunRocket VOIP service.

By: odinsdream

odinsdream — Wed, 05 Apr 2006 15:10:09 -0800

They can, Optimus Chyme, they just don't want to. As to why? I'm sure the word "money" is somewhere in the answer, whatever it is.

By: phearlez

phearlez — Wed, 05 Apr 2006 15:26:43 -0800

But the company can't block a particular phone number sending unwanted texts, just as it cannot block a phone number from calling.

Perhaps someday a supergenius will figure out a way to do this and they can market it as "call blocking."

Call and demand a credit every time it happens. Unfortunately, despite the fact that this violates CAN-SPAM, it's T-Mobile's decision to not deal with this because it's cheaper not to. Use up some representative time and make it more expensive for them.

By: Hogshead

Hogshead — Wed, 05 Apr 2006 15:43:17 -0800

I'm guessing that since you don't say what country you're in, you're in the USA. In case I'm wrong, in the UK most of the mobile operators have a shortcode number to which you can send any spam texts you receive, and which they will then deal with. Check T-Mobile's website.

By: ThePinkSuperhero

ThePinkSuperhero — Wed, 05 Apr 2006 15:52:05 -0800

I am in the USA, Hogshead.

By: drstein

drstein — Wed, 05 Apr 2006 18:04:27 -0800

Nothing that you can do, except call them and demand a credit.

"SPIM" (IM/etc spam) is one of the reasons that AT&T Wireless had free incoming text messages. When I worked there, we knew damn good & well that spammers were coming and the spammers didn't care about the rules, so to try and keep customers happy, text messages were free.

Then Cingular went and fucked it all up. T-Mobile has also upped their per-message fees, which sucks.

By: IndigoRain

IndigoRain — Wed, 05 Apr 2006 19:31:23 -0800

If you send enough text messages yourself, pick up one of the package deals (if T-mobile has them; Cingular does.) I pay $4.99 for 200 messages/month - since I send & receive over 100/month, it sure beats ten cents per message (works out to 2 and a half cents per message). If you can get a small enough text package (and send enough yourself), it might be worth it since the spams won't actually charge you extra.

By: ThePinkSuperhero

ThePinkSuperhero — Wed, 05 Apr 2006 19:48:35 -0800

I send and receive 10-15 messages a month, so it's not worth it to get a plan.

By: Goofyy

Goofyy — Fri, 07 Apr 2006 07:49:36 -0800

Paying for incoming messages? Gee, I always thought Americans were better consumers than that. Everywhere I've had SMS (Germany, UK, SA) I only pay for out going messages.

Sympathy over the spam. I get one occasionally, and they piss me off, even though it costs me no more than the trouble of reading and deleting. I no longer volunteer my cell number to anyone that doesn't really need it.