Resources on survey fatigue?
April 29, 2019 7:17 AM Subscribe
I'm looking for articles and/or research studies looking at survey fatigue--but I have specifics! There are a ton of resources about the phenomenon of survey fatigue within one's own target audience (e.g., "How to avoid oversurveying your customers"). That's not what I'm looking for. Specifically, I am looking for research that examines a more global kind of survey fatigue. Is there research supporting the idea that the sheer number of surveys, questionnaires, etc. we're constantly bombarded with, has decreased overall response rates across the board?
Pew Research Center has written a few times about the drop in global response rate, which is an incredibly clear and obvious trend. But it's going to be very hard to disentangle the clear global drop in survey response rate from all of the other causal factors, including (in addition to what you mention):
posted by Homeboy Trouble at 7:46 AM on April 29, 2019
- Increased volume of robocalls
- Increased number of other things posing as surveys (scams, push polls)
- Increased use of caller ID
- Decreasing use of telephone for important contacts
- Generational changes in communication norms
posted by Homeboy Trouble at 7:46 AM on April 29, 2019
Five Thirty Eight's article, Fake Polls Are A Real Problem, points out that it's easier than ever to create a (fake) poll.
posted by oceano at 8:04 AM on April 29, 2019
posted by oceano at 8:04 AM on April 29, 2019
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posted by Mr.Know-it-some at 7:42 AM on April 29, 2019