Best method or tool for capturing user testing feedback
April 19, 2018 1:07 AM   Subscribe

We will be running user testing sessions with groups of young people for several different online games. We have a testing protocol with a series of questions we want the kids to answer and need an easy way to capture their feedback, ideally directly from them and without too much adult intervention or supervision.

I would like a cloud-based technology solution that can be quickly and inexpensively implemented that doesn't require a subscription or enterprise account, and that will help us more quickly analyse the raw data. So built-in reporting tools would be awesome; however, we don't need a lot of bells and whistles. I'm envisioning some type of basic survey tool - but there are so many options out there that I'm feeling a bit overwhelmed. Any suggestions would be greatly appreciated!
posted by azzurra to Technology (2 answers total) 3 users marked this as a favorite
 
Google forms is great for this. It exports into a google sheet, is highly customizable, and is free.

Not sure why it hasn't caught on more instead of the competitors like surveymonkey, which is free up to 100 respondants for 10 questions only I believe.
posted by bbqturtle at 7:17 AM on April 19, 2018 [1 favorite]


Typeform is the hot survey tool these days. The UI is for end-users is a lot nicer than SurveyMonkey or Google Forms. I think you get some extra features if you pay for it, but it's not expensive.
posted by radioamy at 10:49 AM on April 19, 2018


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