How to explain $63 ATM withdrawal from Chase acct?
October 21, 2017 9:33 PM   Subscribe

This morning I noticed that an unexpected $65.50 had been debited from my Chase account last night, specifically, $63 ATM withdrawal and $2.50 penalty for using a non-Chase ATM and I discovered that my debit card is missing. I called Chase immediately and they are investigating the fraudulent use. Unfortunately, they couldn't (yet) give me any info re the ATM. I didn't think to ask for a possible explanation re the odd amount, so I'm hoping you all might have some ideas.

Every ATM I've seen dispenses in $20 increments, though I understand that some machines include $10 bills. Is there some (possibly shady) service/business that appears as an ATM withdrawal in account statements? Other possibilities? (Just curious—I expect to hear from Chase later this week.)
posted by she's not there to Work & Money (16 answers total)
 
Best answer: Could the ATM have triggered a charge (of, say, $3) on its end?
posted by elsietheeel at 9:35 PM on October 21, 2017 [4 favorites]


Best answer: It could have been $60 withdrawal, $2.50 for Chase out of network fee and a convenience store ATM that tacked on its own $3 fee. That is what I would bet on.
posted by AugustWest at 9:36 PM on October 21, 2017 [4 favorites]


Response by poster: Didn't occur to me, though now that you've mentioned it, it seems obvious.

As much as I hate the excuse, I'm pleading "senior moment".
posted by she's not there at 9:38 PM on October 21, 2017 [3 favorites]


The non-Chase atm charged its own $3 fee on a $60 withdrawal.
posted by kapers at 9:39 PM on October 21, 2017


Sorry, didn’t see that update in time. And sorry about your card!
posted by kapers at 9:40 PM on October 21, 2017


For what it's worth, my bank (PNC) has ATMs that dispense in $1 increments.
posted by Chrysostom at 9:57 PM on October 21, 2017 [2 favorites]


Many new Chase ATMs have the ability to dispense $1s, $5s, $10s, and $20s, and I assume this technology isn't unique to that particular bank. I guess we'll always have to wonder just why $63, not $67 or $71 or whatever, though...
posted by praemunire at 10:16 PM on October 21, 2017


I wonder how they were able to withdraw money without your PIN.
posted by mareli at 4:37 AM on October 22, 2017 [2 favorites]


Possibly a cash back situation in, say, a drugstore?
posted by Ms Vegetable at 5:59 AM on October 22, 2017


Perhaps it was used at a foreign ATM? $80 Canadian is equal to about $63 US.
posted by Hatashran at 7:25 AM on October 22, 2017 [1 favorite]


I think the first answer is probably the right one, but I have also seen Bank of America ATMs pop up in the last couple of years that let you choose how many bills and of which denominations you want, all the way down to singles.
posted by 256 at 8:24 AM on October 22, 2017


Response by poster: Appreciate the additional info, especially the news about ATMs dispensing cash in small denominations, thus allowing folks to access their money when there is less than $20 in their accounts.

Re PIN: they had it. How they got it remains tbd. (I haven't knowingly shared it.)

Fwiw (general complaint): my town is so far removed from real life that the nearest Chase ATM is 30 miles away. The only way to withdraw cash without paying a fee is to do so with purchase at Walgreens, Aldi, or (sigh) Walmart.
posted by she's not there at 9:51 AM on October 22, 2017


Another possible explanation for the odd amount is a foreign withdrawal that either got posted in dollars or else was converted to dollars by Chase's billing software.
posted by Nelson at 11:56 AM on October 22, 2017


she's not there: "Re PIN: they had it. How they got it remains tbd. (I haven't knowingly shared it.)"

It's likely it got skimmed.
posted by Mitheral at 1:08 PM on October 22, 2017 [2 favorites]


A cashier at Trader Joe’s told me the other day that if you swipe your debit card but press credit instead of debit you won’t get prompted for your PIN. Not sure if that’s strictly TJ’s but it could be it.
posted by bendy at 1:20 PM on October 22, 2017


Skimmed. It happened to me once. I started getting withdrawals in South America (I live in Hong Kong). They don’t even need your physical card for that.
posted by frumiousb at 3:20 PM on October 22, 2017


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