Gmail password recovery?
July 23, 2017 8:07 AM Subscribe
Forgot Gmail password, but still have access to the account. Can I find out what it is or change it?
We set my mom up with a gmail account in March or April. We added this to her iPad and everything was fine. A month or so later, we gave her a new iPad. When I tried to set up her new iPad with Gmail, she couldn't remember her password. We tried a few things and nothing worked. I realized that we still have access to her Gmail on her old ipad (she is still receiving and sending emails) but we are giving away that iPad to our neice this week, and we don't know what the password is.
I have tried the Google email retrievial - where they ask us what we think the last password was and we have to add in the month and year we set up the account, but it doesn't work.
Is there a way we can get the email retrevial to send it to her actual account - as we still have access to it? Or do we just create another gmail from scratch?
Thanks!
We set my mom up with a gmail account in March or April. We added this to her iPad and everything was fine. A month or so later, we gave her a new iPad. When I tried to set up her new iPad with Gmail, she couldn't remember her password. We tried a few things and nothing worked. I realized that we still have access to her Gmail on her old ipad (she is still receiving and sending emails) but we are giving away that iPad to our neice this week, and we don't know what the password is.
I have tried the Google email retrievial - where they ask us what we think the last password was and we have to add in the month and year we set up the account, but it doesn't work.
Is there a way we can get the email retrevial to send it to her actual account - as we still have access to it? Or do we just create another gmail from scratch?
Thanks!
Response by poster: Sadly no. She has only used Gmail on her iPad.
posted by dbirchum at 9:12 AM on July 23, 2017
posted by dbirchum at 9:12 AM on July 23, 2017
She has only used Gmail on her iPad.
Gmail via Safari, or the Gmail app? If via Safari, it also saves passwords. Go into Settings > Safari > Passwords (or something like that. I don't have my iPad handy to double check.)
If it's strictly via the Gmail app, I'm pretty sure the recovery process will require a password change, and it's not the most elegant process, if I recall.
posted by Thorzdad at 9:22 AM on July 23, 2017
Gmail via Safari, or the Gmail app? If via Safari, it also saves passwords. Go into Settings > Safari > Passwords (or something like that. I don't have my iPad handy to double check.)
If it's strictly via the Gmail app, I'm pretty sure the recovery process will require a password change, and it's not the most elegant process, if I recall.
posted by Thorzdad at 9:22 AM on July 23, 2017
just as an option if you can't figure out the process - maybe setup forwarding to an alternate gmail password? in fact you may wanna do that before you try any password recovery - this way if you mess it up, you will still be able to recieve emails.
posted by pyro979 at 6:23 PM on July 23, 2017
posted by pyro979 at 6:23 PM on July 23, 2017
This thread is closed to new comments.
https://www.howtogeek.com/111555/view-and-delete-stored-passwords-in-firefox/
posted by humph at 8:21 AM on July 23, 2017 [1 favorite]