Amazon Prime cancellation: will I get a refund?

February 1, 2017 7:05 PM

My Amazon Prime subscription auto-renewed a few weeks ago, which means I was charged for a full year. I don't want it anymore. If I cancel it now, will I be refunded any of the year's membership cost?
posted by Mechitar to Technology (6 answers total)

I was fully refunded when I cancelled mine a few days after it auto-renewed.. Worth a try!
posted by some chick at 7:07 PM on February 1, 2017

Amazon has been extremely reasonable with me about things like this. Definitely give it a try!
posted by I_love_the_rain at 7:08 PM on February 1, 2017 [3 favorites]

Response by poster: Okay, I just did it. They are indeed reasonable: I got the option to either keep my membership benefits until the original expiration date of almost a year from now, or being refunded an amount that apparently is the prorated amount of the remainder of my membership period. I wanted the latter, so the option was very appreciated.
posted by Mechitar at 7:15 PM on February 1, 2017 [7 favorites]

I see things worked out all right for you, good. I just wanted to add that I had a similar situation a short time ago: I'd signed up for the free trial, basically to get free shipping during the holidays, which is the only time I really use Amazon. It renewed without telling me but I went to cancel a couple days later and it credited me 99% or whatever of the amount.
posted by BlackLeotardFront at 7:53 PM on February 1, 2017

I'm glad it worked out for you! In future and for anyone else reading this: Amazon has been great about everything I've complained about. It doesn't happen often, but when a package is supposed to be 2-day Prime and is late, or arrives damaged, or I have a bad experience with a 3rd party seller, Amazon has come through SUPER quickly to make it right. So if you're thinking about disputing something with them, do it! I've been very pleased.
posted by fiercecupcake at 6:14 AM on February 2, 2017

Nthing fiercecupcake and wanted to add - if a 2 day Prime package is late, just sent them an email and they give you a month of Prime free. I love Amazon's customer service. Just wish they treated their staff a little better.
posted by getawaysticks at 7:55 AM on February 2, 2017 [3 favorites]