Online courses to improve business communication skills.
July 13, 2016 5:21 AM Subscribe
Can anyone recommend any online courses or training resources that I can organise for my staff to help improve their business communication skills? (Written and/or verbal, or both)
I manage a small team of employees who are are looking for professional development in this area in particular.
Much of our work could be described as a specific type of media project management. We sit between two (but often more) parties and we need to listen to each party, gather information, then edit, repackage, and verify that information, before relaying it to another party. It's almost like playing telephone, but if the word changes, chaos ensues.
Some of my more junior staff are struggling with certain aspects of this in terms of developing and maintaining a higher standard of work in this area which requires a certain attention to clarity and detail, and short of writing their emails for them, I am struggling a bit to find some tools that can help them gain the skills they need in a practical way.
We are not software/web developers, engineers of any kind, or working on large infrastructure projects, so many of the typical PM resources listed here in other questions don't really apply, or fit within our culture. There are no short courses or suitable trainers that we can find, books and articles have been a bit too passive or insubstantial, so I am hoping to find some online training resources that might be suitable.
It can be a structured short course, distance learning with a university or technical school, a one-man online coaching service, anything really! I'm open to anything that specifically focusses on improving the quality and clarity of written and verbal communication in a business setting that could potentially work within an existing full-time role (I.e a full-time 2 year course would be out, but a course that might take a week to complete could work, etc)
Thanks in advance!
I manage a small team of employees who are are looking for professional development in this area in particular.
Much of our work could be described as a specific type of media project management. We sit between two (but often more) parties and we need to listen to each party, gather information, then edit, repackage, and verify that information, before relaying it to another party. It's almost like playing telephone, but if the word changes, chaos ensues.
Some of my more junior staff are struggling with certain aspects of this in terms of developing and maintaining a higher standard of work in this area which requires a certain attention to clarity and detail, and short of writing their emails for them, I am struggling a bit to find some tools that can help them gain the skills they need in a practical way.
We are not software/web developers, engineers of any kind, or working on large infrastructure projects, so many of the typical PM resources listed here in other questions don't really apply, or fit within our culture. There are no short courses or suitable trainers that we can find, books and articles have been a bit too passive or insubstantial, so I am hoping to find some online training resources that might be suitable.
It can be a structured short course, distance learning with a university or technical school, a one-man online coaching service, anything really! I'm open to anything that specifically focusses on improving the quality and clarity of written and verbal communication in a business setting that could potentially work within an existing full-time role (I.e a full-time 2 year course would be out, but a course that might take a week to complete could work, etc)
Thanks in advance!
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Some of these have "homework" so maybe you could go through them as a team and discuss / critique work.posted by beyond_pink at 5:56 AM on July 13, 2016