How to prevent Norton pop up

June 7, 2016 12:16 PM

At start up of my OS X a pop up appears from Norton for a sign up to ZIP Cloud. Does anyone know how I can get this off of my system?
posted by partner to Computers & Internet (2 answers total)

Malwarebytes has a free scanner for OS X (it used to be an app called Adware Medic, it's not really like the PC version) that will remove ZipDrive malware. It's a good scanning app because it doesn't install anything or run constantly in the background using up resources--you just run it and let it remove the junk when you notice something wonky.
posted by bcwinters at 12:41 PM on June 7, 2016 [1 favorite]

Best answer: If you feel reasonably confident operating your Mac: look for the file ~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist and remove it, then remove the ZipCloud application from your Applications folder.
posted by Nerd of the North at 12:56 PM on June 7, 2016