Why does Outlook 2000 think I am offline when I am not?
December 16, 2005 6:46 AM Subscribe
Outlook 2000 thinks I am offline, however I'm not. Is there any way I can make it see sense without rebooting the computer?
posted by mr_silver to computers & internet (7 answers total)
I've got a work Windows XP laptop which has Outlook 2000 installed that connects to the work exchange server using a VPN client. I have it configured so that it synchronises all emails so I can access them offline.
If I open Outlook before I connect to the internet then it goes into offline mode and I can access all my synchronised emails. This is all well and good.
The problem comes when I exit Outlook, connect to the internet and then try to start Outlook again. Every single time it thinks I am still offline and refuses to go online. I've doubled checked the processes and Outlook is definately shutting down fully.
I've Googled the problem and all the solutions are for Outlook 2003 which reference a right-click menu on the offline icon which will allow you to go back online. Unfortunately, Outlook 2000 doesn't have this functionality as clicking the icon does nothing.
At present the only way I can "solve" this is to completely reboot my laptop, connect to the internet and then start Outlook. This seems like a rather drastic solution and I would like to find a way that doesn't involve rebooting.
I also get this problem at work when I disconnect the latop from the network, use Outlook and then plug it back into the network again. In that case too, I have to reboot the computer otherwise Outlook refuses to believe that I am back online. This makes me rule out a problem with the VPN client since I don't use it in this scenario.
Can anyone suggest a solution?