Audio/headphone issues on Google Chromebase

February 5, 2015 7:36 PM

Just got a Google Chromebase for the kids and love it, but I am listening to music on my Bose headphones and there is an annoying static sound, I know its not the headphones. Any ideas? I will be using the Chromebase to kick around on as well and audio is important. thanks! I can't find much on the internet about the Chromebase
posted by momtips to Computers & Internet (4 answers total)

Do you mean Google Chromebox? Or LG Chromebase?
posted by thewumpusisdead at 8:31 PM on February 5, 2015

Response by poster: LG chromebase
posted by momtips at 8:33 PM on February 5, 2015

Do you have other cheap headphones to test on the Chromebase? If it's the Chromebase, you should hear it in all headphones (except for pro high-impedence headphones possibly). Try earbuds or something else and see if the sound continues.

The internal audio card/jack could be malfunctioning or the system itself could just have really poor audio (seems unlikely that they would let that happen). Also make sure the system is fully up-to-date. There could be a bug that gets fixed in the audio drivers or something in an update. Not much elsewhere online about this issue.

Does it also happen when no audio is playing?
posted by kup0 at 1:04 AM on February 6, 2015

Yeah, I'd try another pair of headphones. If the Bose ones are low-impedance, you're getting extra noise that wouldn't be noticeable on a higher-impedance set.

I had this issue on my Macbook -- there was a noticeable amount of noise coming out of the headphone jack. Turned out it was just the low-impedance earbuds I was trying it with, and other headphones were fine.
posted by neckro23 at 9:07 AM on February 6, 2015