What makes people come to work on time?
November 14, 2005 7:39 AM Subscribe
My assistant is usually late, help me get her to make me look better.
posted by bilabial to work & money (57 answers total) 2 users marked this as a favorite
I manage a dental practice and not only is my assistant late, so is the doctor's assistant. We schedule patients to begin at 8:00 and sometimes both of these girls arrive at 8:15. Sometimes they'll call and say they're stopping to get gas, or that they overslept. Usually they don't call. This morning's excuse was that the doctor's assistant was "in the ER with boyfriend's dad since 2:00 in the morning." How do I make this stop? Rewards? Punishment? I'm only a month into this job, it's my first true management title, and they're both about 2 years younger than me. I'm 24. I don't want to be that asshole. We can't afford to fire the doctor's assistant, and she knows it. She has expanded dental assisting certifcate, which makes her very valuable. I agreed with her that she can come in at 8:00 when I started (I want her here at 7:45, but again, I don't want to lose her). This is embarassing in front of patients, many of whom do get to our office at 7:45 and expect to be seen at 8:00, not 8:15. Not only does this make me look bad, it reflects poorly on the doctor!
My assistant is a little better, but she's only here two days a week and is a student the other three days. They don't drive in together, so it's not like one is making the other late.