Yet another some guy used my email (but for Paypal)
September 2, 2014 4:55 PM Subscribe
About a year ago, someone signed up for a Paypal account, using my firstname.lastname@example.org email address. I ignored the activation email, but somehow that has not kept me from continuing to receive account updates, receipts, etc.
Hope me get the person to change the email associated with the account to one that person owns; and by extension, allow me to claim the Paypal account associated with my email.
posted by jraenar to Computers & Internet (9 answers total) 1 user marked this as a favorite
Normally, I would just set a filter to auto-delete these messages. However, a few other services I use with my email@example.com address are defaulting to sending payments to the Paypal account of firstname.lastname@example.org. I would like these payments to actually go to me, and not this account squatter.
The first time I encountered this, was a few months after the account was created. I tried logging in, sent a password reset request, reset the password … and was blocked by Paypal wanting me to confirm the MasterCard number tied to the account. Since I did not sign up, and do not have a MasterCard, I got stuck at this point.
I tried going through Paypal customer support to remove my email address from this other person's account. Support was extremely unhelpful, repeatedly called me by a name starting with my first initial despite me correcting them multiple times (e.g. "Ok Joe, can you tell me the first four digits of your MasterCard?"; "No, my name is John. Joe signed up using my email address, and I would like the account address to be reset, or account closed, or anything to allow me to use my own address"; "Sorry Joe, I cannot do that, all accounts need an email address.". Repeat a few dozen times, with the same support rep.).
After spending a few hours wrestling with Paypal support, I gave up.
But now, I am expecting other services to be sending me payments much more frequently, and these services all default to sending the payments to the Paypal account associated with my email. I would rather not have to constantly check when payments will be incoming, and switch it to a mailed check.
So! Any suggestions for getting past the useless Tier 1 support people? Or tracking down the person that opened the account to ask that they use their own email?