I am helping a non tech person to arrange to have their computer repaired, it has been rendered unusable due to a malware/virus infestation. The owner is an older woman living alone and a bit on the gullible side.
The computer is a Dell desktop around five years old running vista.
The owner is not going to be able to disconnect, deliver, pick up, or reconnect the machine.
I have been quoted fairly reasonable prices for a reinstall at a shop, it starts getting expensive if the work is done on site or if the shop comes and picks up the computer and then brings it back to the apartment. I spoke to the folks at the Little Laptop Shop
, they want 99.00 to reinstall the system, not sure if that includes backup, and 125.00 an hour to pick up and drop off, they figure an hour each way.
I started going through Craigslist.... it seems like a total crap shoot and given owners personal specs, perhaps not the best idea.
I am looking for a recommendation for a affordable reliable person/shop who can deal with this computer. Or a reality check, is the price above the best I am going to find?