Why would a physician refuse to accept credit cards?
August 15, 2014 11:27 PM Subscribe
I recently fired a doctor because she doesn't take credit cards or insurance. Can anyone think of a legitimate reason for this?
posted by Violet Hour to Work & Money (45 answers total) 3 users marked this as a favorite
I'm sympathetic to not taking insurance: many providers in solo practice cannot handle the administrative headache of filing insurance claims, and she would give you paperwork so you could file yourself. That's fine. But not taking credit cards on top of not taking insurance or doing billing seems to me to place an undue financial burden on people seeking help, and is therefore unethical: if you can only pay with cash or check, and you must pay in full at the time of service, then you couldn't put it on a credit card, file your insurance, and use the insurance check to pay the card. You have to have the cash in hand...and she charges $300+ per hour. I asked her why she doesn't take credit cards and she refused to answer. I've been wracking my brain ever sense, and I just can't think of a good reason for this behavior in an era when eight-year-old girl scouts use card readers on their phones to sell cookies. I don't think it's that she is technologically inept: she took notes on a Macbook and was promoting a really recent DNA test.
Did you work in a medical office that didn't accept credit cards? Why not?