Trying to remove all traces of Google Chrome from PC
August 11, 2014 12:08 PM Subscribe
I need help uninstalling Google Chrome and, most importantly, ridding a Windows 7 computer of tens of thousands of profiles. When I try to uninstall Google Chrome I get an error: "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor."
I've tried to uninstall it before and it seems to be mostly uninstalled but there is the matter of these profiles, please see my extended explanation.
posted by Danila to Computers & Internet (15 answers total) 3 users marked this as a favorite
There is no Google Chrome in the Google folder under program files (there is Google Earth which I want to keep if possible). The only evidence of it on the computer is its listing under Control Panel/Programs and Features where I attempt to uninstall it. So maybe it's not really there, but I think there is something there because of these profiles.
On the following path: C:\Users\MYCOMPUTERNAME\AppData\Local\Temp\GC\Profiles
There are many, many thousands of files contained within a lot of folders. When I run an antivirus it has taken DAYS to get through these files. I know there are upwards of 50,000. I wish I could just delete the GC folder but because there is so much inside I don't think I can, at least not by hitting delete. I've tried going through each one by one but the tedium got to me. If that's my only option then I'll set aside a day, put on music and do it, but note this isn't even my computer, it's my parents' and I have to travel. I'm here today so I'd like to figure out everything I can.