What are my options when Lufthansa changes my flight?
July 21, 2014 9:43 AM Subscribe
Lufthansa changed my direct flight into a connecting flight. Do I have any recourse?
posted by reformedjerk to Travel & Transportation (7 answers total) 1 user marked this as a favorite
I booked direct flight tickets for my elderly parents from Vancouver to Munich. At the time of booking there were a number if cheaper options with connections but I opted to pay more so they could avoid the hassles of changing planes. Fast forward to today when I receive an email informing me that the return leg has now been changed to a connecting flight with a one hour stop in Frankfurt. Having flown out of there before I'm worried this will be a tight and stressful connection for two elderly people with some mobility issues. I understand they can probably do this due to some small fine print but I feel like I got bait and switched here. I will call them this afternoon but I'm just wondering if I have any recourse here at all. I'm sure they'll let me cancel the flight for a refund but at this point tickets would be much more expensive. Does anyone have any ideas? Thanks everybody!